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IT Helpdesk – Share the experience

Wouldn’t it be great if all senior IT staff spent 1 day per month on front-line help desk duty? I do mean everyone, from CIO to Applications Manager, from Security Manager to Infrastructure, PMO and Comms. Everyone. Actually let’s expand it to senior Developers & senior Business Analysts also, and anyone else who has ‘senior’ or ‘manager’ in their …

Sharepoint MySites 2010 – It is not The Social Network!

In my experience MySites in Sharepoint 2010 falls well short of the mark when it comes to social collaboration. Microsoft have done a good enough job of making it ‘look’ facebook-like, and it turns some heads when demoed on Powerpoint slides at sales events. As soon as you start to use it however, you begin to …

Sharepoint 2010 – Unable to change masterpage in Site Settings

If you cannot see the Masterpage option listed in Site Settings under ‘Look and Feel’, this is because the Sharepoint publishing infrastructure has not being activated. You will also notice that the Navigation menu option is missing from this section too. Take the below steps to turn on the publishing infrastructure (although of course you should …